1. Introduction 1.1. These Terms will apply whenever you engage us to undertake Cleaning related work or provide supplies.
  2. Interpretation In these Terms: Company or we or us means Master Cleaning Service Limited or Master Cleaning Service Canterbury Limited as applicable. Client or you means the person or entity engaging the Company’s services to undertake Work; Fee or Fees means the cost of undertaking the Work as agreed between the Company and the Client, subject to any variation in accordance with these Terms and, unless specifically agreed otherwise in writing, is expressed exclusive of GST and any other applicable taxes and duties; Terms means these terms and conditions of engagement; Work means all services and/or goods supplied by us to you;
  3. Provision of services

3.1. The Company will undertake the Work exercising a reasonable degree of skill, care and diligence expected of a competent professional. The Company does not require any particular contract term and as such, we seek to retain your business for the long term based on performance – but we appreciate that this means that if we fail to perform to a high standard, you have the option to change.

3.2. The Client is to provide the Company with all necessary information to enable the Company to be fully appraised of the Client’s requirements in order for the Company to undertake the Work safely.

3.3. Power must be supplied by the Client from a reliable source. The Company reserves the right to hire a generator if power is not available to maintain workflow and any cost incurred will be charged to the Client. Water connection must also be available at all times as is a suitable place to discharge dirty water created through the process of cleaning at the site.

  1. Variations

4.1. Any requested variation to the normal schedule of work may result in additional costs and the Client shall be responsible for any additional costs resulting from such variations. The Client agrees to pay such reasonable additional costs as invoiced by the Company

4.2. Should the Client request the Company to work extra time or extra shifts, the Fee will be adjusted to reflect the increase in cost caused thereby based on the extent of the extra work requested.

  1. Fees and payment

5.1. The Client shall pay the Fee to the Company for the Work.

5.2. The Company shall issue an invoice to the Client for the Work upon completion of Work based upon the agreed Fee and such invoice must be paid 20 days from the date of issue.

5.3. The Company reserves the right to charge the Client interest on any moneys due but unpaid under any invoice with interest calculated on a weekly basis at a rate equal to 1% per week. Interest is payable from the date payment was due until the date the Company actually receives payment. The Company’s right to charge interest is without prejudice to any of the Company’s other rights, powers or remedies arising after the Client’s payment default.

5.4. If payment of any invoice(s) is overdue for more than 1 month the Company may, at its discretion, suspend any further Work and/or cancel the contract with the Client and discontinue from undertaking any further Work until the Client has discharged all outstanding indebtedness to the Company.

5.5 The Company’s quoted prices are based on wage rates at the time. The Company must always pay it’s people at least the minimum wages set by the NZ Government and normally, our staff’s time paid is the majority of the expenses incurred by us therefore should minimum wage rates increase, our charges will increase by the same percentage increase of any such change.

  1. Force majeure The Company shall not be liable for any failure or delay in completing the Work resulting from circumstances beyond its reasonable control, including, without limitation: default by third parties; strikes and labour unrest; war; acts of terrorism; government or regulatory intervention; fire; flood; accident; epidemics or pandemics; natural disaster; or any other event interpreted under New Zealand law as an “Act of God”. If Company invokes force majeure, it shall do all reasonable things within its power to end the circumstances causing the force majeure and to mitigate any losses that the Client may suffer as a consequence thereof. However, the Company shall not be liable for any such losses.
  2. Governing law These Terms shall be governed by the laws of New Zealand and the parties agree to submit to the exclusive jurisdiction of New Zealand Court.