Our clients are everything to us so we like to be as transparent as possible with our terms and conditions. Building a strong relationship based on trust, honesty and communication means a lot to us with current and prospective new clients.
3.1. The Company will undertake the Work exercising a reasonable degree of skill, care and diligence expected of a competent professional. The Company does not require any particular contract term and as such, we seek to retain your business for the long term based on performance – but we appreciate that this means that if we fail to perform to a high standard, you have the option to change.
3.2. The Client is to provide the Company with all necessary information to enable the Company to be fully appraised of the Client’s requirements in order for the Company to undertake the Work safely.
3.3. Power must be supplied by the Client from a reliable source. The Company reserves the right to hire a generator if power is not available to maintain workflow and any cost incurred will be charged to the Client. Water connection must also be available at all times as is a suitable place to discharge dirty water created through the process of cleaning at the site.
4.1. Any requested variation to the normal schedule of work may result in additional costs and the Client shall be responsible for any additional costs resulting from such variations. The Client agrees to pay such reasonable additional costs as invoiced by the Company
4.2. Should the Client request the Company to work extra time or extra shifts, the Fee will be adjusted to reflect the increase in cost caused thereby based on the extent of the extra work requested.
5.1. The Client shall pay the Fee to the Company for the Work.
5.2. The Company shall issue an invoice to the Client for the Work upon completion of Work based upon the agreed Fee and such invoice must be paid 20 days from the date of issue.
5.3. The Company reserves the right to charge the Client interest on any moneys due but unpaid under any invoice with interest calculated on a weekly basis at a rate equal to 1% per week. Interest is payable from the date payment was due until the date the Company actually receives payment. The Company’s right to charge interest is without prejudice to any of the Company’s other rights, powers or remedies arising after the Client’s payment default.
5.4. If payment of any invoice(s) is overdue for more than 1 month the Company may, at its discretion, suspend any further Work and/or cancel the contract with the Client and discontinue from undertaking any further Work until the Client has discharged all outstanding indebtedness to the Company.
5.5 The Company’s quoted prices are based on wage rates at the time. The Company must always pay it’s people at least the minimum wages set by the NZ Government and normally, our staff’s time paid is the majority of the expenses incurred by us therefore should minimum wage rates increase, our charges will increase by the same percentage increase of any such change.